Security Supervisor
Job Description
Position: Supervisor
Location: Greater London
Salary starting from £30,000.00 (reviewed on experience)
Company Car/Car Allowance available
Company Laptop/Mobile phone
Job Overview
Westmid Services Group over the past few years have been a rapidly growing business and are set to continue. We provide a wide range of services to high profile and market leading clients. We are investing in people and technology to ensure we stay ahead of the competition; we are experts in our chosen fields, focusing on the provision of security, Cleaning and support services. We work in a fast-paced, highly collaborative, innovative and customer focused environment.
PURPOSE OF ROLE:
To manage all Company Sites under their care and to ensure they are running efficiently and effectively.
KEY TASKS AND RESPONSIBILITIES:
To communicate effectively with all customers and liaise regarding identified needs and next steps.
To complete monthly SLA/review meetings with all customers.
To visit all assigned sites, clients and personnel at designated times.
To complete Assignment Instructions and issue as per directions and Company requirements. To address additional Health and Safety Issues with relevant Line Manager.
To train personnel at their place of work, to coach and guide to a high level of service delivery; to assess performance and complete training records as per Company requirements.
To complete site visit audits for each site visited or where relief cover has been provided and communicate these with designated departments.
To deal with Company misconduct and disciplinary procedures and issue misconduct forms and site removal requests in line with Company policy.
To interview and recruit staff in line with Company policy.
To conduct monthly welfare visits to personnel.
To complete annual appraisals with all personnel.
Assist with any incident investigations in your allocated area as required.
Provide on-site training to personnel relating to identified health and safety issues.
Promoting the Impact brand to the highest standard at all times.
Aiding departments with business growth and any other required areas.
Completing regular training courses to ensure that you are fully trained/aware of new or updated legislations within the industry.
Any other task as assigned by your line manager.
Requirements
- Proven experience in an operations management role or similar position within a relevant industry.
- Must hold a valid front line SIA Licence.
- Must hold a full UK driving Licence.
- Must be flexible with working times and areas, dependent on business needs.
- Strong leadership skills with the ability to motivate and manage diverse teams effectively.
- Excellent problem-solving abilities and a strategic approach to decision-making.
- Proficient in data analysis and performance metrics; experience with relevant software tools is advantageous.
- Exceptional communication skills, both verbal and written, with the ability to convey complex information clearly.
- Strong organisational skills with attention to detail and the ability to manage multiple priorities simultaneously.
- A degree in business administration or a related field is preferred but not essential; relevant experience will be considered. If you are passionate about driving operational success and looking for an opportunity to make a significant within our organization.
- Right to work in the UK
- Provide a full 5 years employment history to complete screening to the BS7858 Standard
- Equal Opportunity Employer: Westmid Services Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Job Types: Full-time, Permanent
Pay: From £30,000.00 per year
Benefits:
- Company car
- Free parking
- On-site parking
Application question(s):
- Are you Flexible with working times and areas
- Do you have any experience using the Time Gate System/ Indel etc
Experience:
- Management Experience within the Security Sector: 2 years (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- SIA Licence (required)
- UK Driving Licence? (required)
Willingness to travel:
- 25% (preferred)
Work Location: In person
Skills & Requirements
Position: Supervisor
Location: Greater London
Salary starting from £30,000.00 (reviewed on experience)
Company Car/Car Allowance available
Company Laptop/Mobile phone
Job Overview
Westmid Services Group over the past few years have been a rapidly growing business and are set to continue. We provide a wide range of services to high profile and market leading clients. We are investing in people and technology to ensure we stay ahead of the competition; we are experts in our chosen fields, focusing on the provision of security, Cleaning and support services. We work in a fast-paced, highly collaborative, innovative and customer focused environment.
PURPOSE OF ROLE:
To manage all Company Sites under their care and to ensure they are running efficiently and effectively.
KEY TASKS AND RESPONSIBILITIES:
To communicate effectively with all customers and liaise regarding identified needs and next steps.
To complete monthly SLA/review meetings with all customers.
To visit all assigned sites, clients and personnel at designated times.
To complete Assignment Instructions and issue as per directions and Company requirements. To address additional Health and Safety Issues with relevant Line Manager.
To train personnel at their place of work, to coach and guide to a high level of service delivery; to assess performance and complete training records as per Company requirements.
To complete site visit audits for each site visited or where relief cover has been provided and communicate these with designated departments.
To deal with Company misconduct and disciplinary procedures and issue misconduct forms and site removal requests in line with Company policy.
To interview and recruit staff in line with Company policy.
To conduct monthly welfare visits to personnel.
To complete annual appraisals with all personnel.
Assist with any incident investigations in your allocated area as required.
Provide on-site training to personnel relating to identified health and safety issues.
Promoting the Impact brand to the highest standard at all times.
Aiding departments with business growth and any other required areas.
Completing regular training courses to ensure that you are fully trained/aware of new or updated legislations within the industry.
Any other task as assigned by your line manager.
Requirements
- Proven experience in an operations management role or similar position within a relevant industry.
- Must hold a valid front line SIA Licence.
- Must hold a full UK driving Licence.
- Must be flexible with working times and areas, dependent on business needs.
- Strong leadership skills with the ability to motivate and manage diverse teams effectively.
- Excellent problem-solving abilities and a strategic approach to decision-making.
- Proficient in data analysis and performance metrics; experience with relevant software tools is advantageous.
- Exceptional communication skills, both verbal and written, with the ability to convey complex information clearly.
- Strong organisational skills with attention to detail and the ability to manage multiple priorities simultaneously.
- A degree in business administration or a related field is preferred but not essential; relevant experience will be considered. If you are passionate about driving operational success and looking for an opportunity to make a significant within our organization.
- Right to work in the UK
- Provide a full 5 years employment history to complete screening to the BS7858 Standard
- Equal Opportunity Employer: Westmid Services Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Job Types: Full-time, Permanent
Pay: From £30,000.00 per year
Benefits:
- Company car
- Free parking
- On-site parking
Application question(s):
- Are you Flexible with working times and areas
- Do you have any experience using the Time Gate System/ Indel etc
Experience:
- Management Experience within the Security Sector: 2 years (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- SIA Licence (required)
- UK Driving Licence? (required)
Willingness to travel:
- 25% (preferred)
Work Location: In person